Privacy Policy
Last updated: May 14, 2024
Alena Mamonova is the responsible entity for Elan Ulv Flutes (“us”, “we”, or “our”) and operates the www.elanulv.com website (hereinafter referred to as the “Service”).
Our Privacy Policy outlines how we collect, use, and disclose your information when you use our Service, and informs you of your privacy rights and legal protections.
We utilize your personal data to enhance and personalize the Service. Your use of the Service indicates your consent to the collection and utilization of information as described in this Privacy Policy.
Interpretation
The capitalized words in this Privacy Policy have specific meanings as defined below, regardless of whether they are singular or plural.
Definitions
Device: Any device that can access the Service, such as a computer, cellphone, or tablet.
Personal Data: Information relating to an identified or identifiable individual.
Service: Refers to the Website.
Service Provider: A third party engaged by the Company to process data and facilitate the Service.
Usage Data: Data collected automatically, generated by the use of the Service or its infrastructure.
Website: Elan Ulv Flutes’s website, accessible at elanulv.com.
You: The individual or entity accessing or using the Service.
Types of Data Collected
Personal Data
When using our service, you may be asked to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
– Email address
– First name and last name
– Phone number
– Address, State, Province, ZIP/Postal code, City
Usage of Data
We do not collect your computer’s IP address. However, we may gather information on how the service is accessed and used, known as “Usage Data”. This may include browser type, pages visited, date and time of visit, time spent on pages, device identifiers, and other diagnostic data.
Use of Your Personal Data
We may use your personal data for various purposes, including:
– Providing and maintaining our service
– Processing orders and contracts
– Offering customer support and communicating with you
– Providing news, offers, and information about our products
– Managing and responding to your requests
– Analyzing data, identifying trends, and improving our services
Retention of Data
We will retain your Personal Data only for as long as necessary for the purposes outlined in this Privacy Policy. Usage Data may be retained for internal analysis and security purposes.
Transfer of Data
Your information, including Personal Data, may be transferred to computers outside of your jurisdiction. By submitting your data, you consent to this transfer and agree to ensure your data is treated securely.
Disclosure of Data
We may disclose your Personal Data in response to legal requirements or to protect our rights, property, or the safety of users. We will take steps to ensure your data is secure and protected.
Security of Data
While we strive to secure your data, no method of transmission over the internet or electronic storage is completely secure. We will do our best to protect your Personal Data, but cannot guarantee absolute security.
Cookies
Cookies are tiny data files that store small pieces of information. When you visit a website, cookies are stored on your device through your browser. These cookies help the website to function properly, enhance security, improve user experience, and analyze website performance to identify areas for improvement.
Our website uses both first-party and third-party cookies for various purposes. First-party cookies are essential for the website to operate correctly and do not gather any personally identifiable information. On the other hand, third-party cookies are used to analyze website performance, user interaction, security, and overall user experience.
– Essential: Necessary cookies are crucial for the full functionality of our site, maintaining user sessions, and preventing security threats. These cookies do not collect personal data and enable features like login, adding products to a cart, and secure checkout.
– Statistics: Statistical cookies track visitor numbers, unique visits, page views, referral sources, etc., to help us understand and enhance website performance.
You can modify or revoke your consent for cookies on our website by emailing [email protected]. Each browser offers different methods to manage and delete cookies from websites. To learn more about managing cookies, visit wikipedia.org or allaboutcookies.org.
Service Providers
We may engage third-party Service Providers to support our operations, analyze Service usage, and provide services on our behalf. These Service Providers have limited access to Your Data, and are obligated to maintain its confidentiality and only use it for designated tasks.
A: Analytics
We utilize Google Analytics to collect data on website usage. Google Analytics monitors website traffic and shares data with other Google services for personalized ads. You can opt-out of this data collection through the Google Analytics opt-out browser add-on.
B: Payments
For payment processing, we use third-party processors like Stripe, WeChat Pay, Alipay, who adhere to PCI-DSS standards to secure payment information. We do not store payment card details.
C: Invoicing
We use EasyStart for invoicing services for bank card payments, ensuring your data is handled securely.
D: Shipping
Our shipping services are managed by Russian Post and the post service provider of your country, who maintain the privacy and security of your information.
Links to Other Websites
Our Service may contain links to third-party websites. We recommend reviewing their Privacy Policies as we do not control their content or practices.
Changes to this Privacy Policy
We may update our Privacy Policy periodically. Any changes will be communicated via email or a notice on our website before becoming effective.
Contact Us
If you have any questions about our Privacy Policy, please contact us at [email protected].